Zero Hour Assault privacy policy

Windows version

Effective Date: january 24, 2025

This Privacy Policy explains how NBM Studios ("we," "us," or "our") collects, uses, and protects your data in relation to Zero Hour Assault. By playing the game, you agree to the data practices described in this policy. If you do not accept these terms, please refrain from launching or installing the game.

1. Scope of Data Access

We respect your privacy and limit our access to your personal data. Our direct interactions with your account are restricted to essential game management actions, including, but not limited to:

Moving your in-game character

Disabling voice chat

Issuing bans, kicks (disconnections), or other disciplinary actions

Data collected by the game for operational purposes is restricted and encrypted. This data is not visible to our administrators or developers and is accessed solely by automated systems as needed.

2. Data We Collect

To help manage game integrity and enforce our policies, Zero Hour Assault collects certain data from your device. This data enables us to establish a unique identifier associated with your device and includes:

disk serial number

Processor information (name and model)

Total amount of RAM installed

Number of processor cores

3. Purpose of Data Collection

The information collected is used to generate a "Unique Computer Identifier," a unique identifier that distinguishes your device from others. This identifier assists in maintaining the security of the game by:

Preventing players who violate community standards from circumventing bans

Ensuring a fair and safe gaming environment for all participants

All data collected is encrypted, securely stored, and solely intended for ensuring compliance with community guidelines.

On the server, we only store your username, email, password and gender.

4. Data Protection

We take your privacy seriously. All data collected is encrypted and is used only by our automated systems to facilitate community management and enforcement. No personal data is shared, sold, or disclosed to third parties without your consent, except where required by law.

By continuing to use Zero Hour Assault, you acknowledge and accept these privacy terms. We are committed to safeguarding your privacy and invite you to reach out with any questions regarding this policy.

Android, iPhone and iPad version

This Privacy Policy explains how NBM Studios ("we," "us," or "our") collects, uses, and protects your data in relation to Zero Hour Assault (the "Game"). By playing the Game, you agree to the data practices described in this policy. If you do not accept these terms, please refrain from launching or installing the Game.

We respect your privacy and limit our access to your personal data. Our direct interactions with your account are restricted to essential game management actions.

To provide and improve the game experience, we collect several types of information:

Account Information: When you create an account, we collect your username, password, and email address.

When you make in-app purchases in the Game, we collect and store information related to those purchases, such as the purchased items, transaction identifiers, and purchase history.

This data is used to Enable and deliver purchased in-game content, Prevent fraud and unauthorized transactions, Provide customer support related to purchases, and Maintain the proper functioning of the Game

Purchase data is linked to your account and is not shared with third parties, except where required to process payments or comply with legal obligations.

We use the information we collect for the following purposes:

To Provide and Maintain the Game: To create your account, save your progress, and enable the multiplayer gameplay.

To Provide Support: To respond to your inquiries and resolve issues submitted through the Support Ticket system.

For Security and Safety: To prevent cheating, enforce our rules, and take disciplinary actions (bans, kicks) against players who violate our terms.

We do not sell or share your personal data with third parties without your consent, except in the following circumstances:

Legal Obligations: We may disclose your information if required by law, such as to comply with a legal process or respond to a court order.

Game Servers: Your game data is stored on our servers used to host the Game.

We may collect device-related identifiers (such as device ID) to ensure security, prevent fraud, and maintain proper functionality of the Game.

We may analyze gameplay data and support interactions to improve performance, balance, and overall user experience.

We retain your personal data for as long as your account is active. If you choose to delete your account, we will permanently delete your personally identifiable information from our servers immediately.

Account and Data Deletion: You can permanently delete your account and all associated personal data at any time. Performing this action is irreversible and will result in the permanent deletion of your account information, game progression, inventory, and other personal data from our servers.

We take reasonable technical and administrative security measures to protect your data. Communication between the client and server is encrypted to prevent unauthorized access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at contact@nbmstudios.com.